Cooking Up Customer Care at Rockwall ISD
Child Nutrition Mission Statement
The Child Nutrition Department of the Rockwall Independent School District believes balanced, nutritious meals are fundamental to the physical and emotional well-being of children. We are an integral part of the learning process and strive daily to provide an exemplary atmosphere and excellence in food quality and service.
“My personal definition of Customer Care.Be ready, be knowledgeable, be happy, be empathetic, be understanding...get to know your customers and have fun!
I want to provide the managers with tools to present a professional appearance, communicating effectively (especially under pressure), diplomacy, tact, poise and confidence! Of course, relating it to being a team leader and customer care leadership.”
Julie Farris, SNS, RTSBA
Child Nutrition Director
Rockwall ISD
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